NEW RESEARCH79% of shoppers say the same chain is noticeably better or worse store to store.Get the full report, free →

New research: why the same chain wins in one store and leaks in another.Get the report →

Partners · Service providers

Isolate your service's contribution to sales and customer visits at each store.

When a chain hires a loss prevention firm, a cleaning crew, a maintenance contractor or a staffing agency, the contract starts on a known date at each store. That's all a read needs to compare those stores with their twins and isolate the specific contribution of your service to store sales.

A still from the twin film: Store 14 is down 2.1% inside vs. last year while its twin predicted +1.8%, so the read flags it.

Who it's for

  • Loss prevention and security: incidents, shrink, and voids, refunds and no-sale drawer opens, at each store vs. its twin.

  • Cleaning and restroom care: a model that ties cleaner stores to visits and sales, with what customers' reviews say about cleanliness.

  • Maintenance and equipment upkeep: the sales lost while a car wash, cooler or pump is down, and how much your service won back.

  • Staffing: whether the added hours paid for themselves in sales, service speed and shrink.

How the read works

  • Each store your service covers gets a twin, built from the chain's stores without your service.
  • The gap after your start date isolates your service's contribution, with a confidence interval around it.
  • A placebo test reruns the read on a made-up start date, before your service began: with nothing to find, it should show no effect. If it shows an effect, the read isn't working properly, and we tell you.

What you get

  • A number to bring to your client at renewal.
  • Proof for your next prospect, measured at stores like theirs.
  • Results for every store, so you can see where your service works best.

What it takes

  • Your client's weekly sales by store, in one export the client sends us
  • The date your service started at each store
  • For loss prevention: incident logs, and weekly counts of voids, refunds and no-sale drawer opens

Start with one client

One client's sales export and your start dates are enough for the first read.